Privacy Statement

At Constant Support Services, we are committed to protecting the privacy and confidentiality of our clients’ personal information. This Privacy Statement outlines our practices regarding the collection, use, and disclosure of personal information provided to us through our services.

Information Collection: We collect personal information from clients only with their consent and for specific purposes related to providing disability support services. This information may include but is not limited to, names, contact details, medical history, and any other relevant information necessary for the provision of our services.

Use of Information: Personal information collected is used solely for the purpose for which it was provided, such as assessing needs, developing support plans, and delivering services effectively. We do not share or disclose personal information with third parties unless required by law or with explicit consent from the individual.

Data Security: We implement appropriate security measures to protect personal information from unauthorised access, alteration, disclosure, or destruction. Our staff are trained in the importance of maintaining confidentiality and are bound by strict confidentiality agreements.

Data Retention: We retain personal information only for as long as necessary to fulfil the purposes for which it was collected or as required by law. When personal information is no longer needed, we securely dispose of it in accordance with our data retention policies.

Access and Correction: Clients have the right to access, update, or correct their personal information held by Constant Support Services. Requests for access or correction should be made in writing to our privacy officer, and we will respond promptly to such requests in accordance with applicable privacy laws.

Privacy Policy Updates: We may update this Privacy Statement from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on our website, and clients will be notified of significant changes as required by law.

Contact Us: If you have any questions, concerns, or complaints regarding our privacy practices or this Privacy Statement, please contact our privacy officer at contact@constantsupportservices.com.au

By accessing our services, you consent to the collection, use, and disclosure of your personal information in accordance with this Privacy Statement.

This privacy statement outlines the commitment of Constant Support Services to protecting the privacy of its clients and ensuring compliance with applicable privacy laws and regulations.

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